PR Press aims to be accurate, and when we are not, we want to know quickly. This page explains how to raise a correction or a complaint and what we will do about it.
Requesting a correction
Use the form on our Contact Us page and include three things: the exact URL of the article, the specific sentence or figure you believe is wrong, and — where you can — a source that shows what the correct information is. Corrections supported by a verifiable source are handled fastest, usually within two working days.
What happens next
An editor reads every correction request. If the point is factual and we agree, we amend the article and add a dated correction note at the foot of the page describing what changed. If we disagree, we write back and explain our reasoning and the sourcing we relied on. If the point concerns interpretation rather than fact, we may add clarifying context or publish your response rather than change the original claim.
Types of change we make
Correction: a factual error is fixed and disclosed in a dated note. Clarification: the facts were right but the wording was capable of misleading, so we sharpen it and say so. Update: a developing story has moved on and new information is added, with the update time shown. Retraction: in rare cases where an article’s central claim cannot be supported, we withdraw it and leave a note in its place explaining why. We do not remove articles simply because a subject dislikes them.
Complaints about conduct or coverage
If your concern is broader than a single fact — tone, fairness, right of reply, or the decision to cover a story at all — describe it in the same way and mark it as a complaint. Complaints are reviewed by an editor who was not responsible for the original article. We aim to respond substantively within ten working days, and we will tell you if we need longer.
Right of reply
Where an article makes a significant critical claim about an identifiable person or organisation, that person or organisation is entitled to respond. We will publish a fair summary of the response, or the response in full where length allows, alongside the original article.
Copyright and takedown
Requests concerning copyright are handled separately under our DMCA Policy, which sets out the information a valid notice must contain.
If you are not satisfied
If you have been through this process and remain unhappy, say so and ask for the decision to be reviewed. A senior editor will look at the file again. We would always rather resolve a dispute directly with a reader than have it escalate elsewhere, and we treat a well-argued complaint as useful information about how our journalism reads from outside the newsroom.